Cancellation Policy

Cancellation of classes must be made 18 hours prior to the start time, this allows the clients on the waitlist to attend the class. Late cancellation will result in full rate charge. Late cancellations will be accepted under certain circumstances for example acute injury in less than 18 hours prior to class (will need to provide a medical certificate), immediate family member in hospital or natural disaster (flood, fire etc) that has stopped clients from coming.

Memberships

Memberships are set up through weekly direct debit. Unused classes DO NOT roll over to the following week. No refunds can be issued once the payment has been made. Memberships cannot be used for 'Clinical Reformer' classes. To pause or cancel your membership we will need a written notice via email (insideoutpilates79@gmail.com) at least 5 days prior to your next auto payment.

Socks

All of our clients our required to wear grippy socks in class. You can purchase those in the studio or on your Momence booking app.

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