Reformer Pilates

Cancellation Policy

Cancellation of classes must be made 18 hours prior to the start time, this allows the clients on the waitlist to attend the class. Late cancellation will result in full rate charge. Late cancellations will be accepted under certain circumstances for example acute injury in less than 18 hours prior to class (will need to provide a medical certificate), immediate family member in hospital or natural disaster (flood, fire etc) that has stopped clients from coming.

Memberships

Memberships are set up through weekly direct debit. To pause or cancel your membership we will need a written notice via email (insideoutpilates79@gmail.com) 14 days prior to your next auto payment. If you need to cancel/pause membership immediately due to medical condition/injury, you will need to provide us with a medical certificate. We will suspend your membership for a maximum of 30 days. Anything beyond 30 days is considered a membership cancellation.

Socks

All of our clients our required to wear grippy socks in class. You can purchase those in the studio, online or in other stores.

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